Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days.
Delivery Time
We offer fast shipping, with an estimated delivery time of 3–5 business days after dispatch.
Please note that delivery times may vary slightly depending on your location and external factors such as carrier delays.
Shipping Costs
We offer free shipping on all orders.
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Delays
While we aim to deliver within the estimated timeframe, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@freshsip.online within 48 hours so we can assist you.